With caution and care, change can lead to unexpected results
“All great changes are preceded by chaos.”
-Deepak Chopra
The Board of Commissioners noticed a pattern. Of the many commodities and services our park system engaged (e.g., office supplies, aggregate stone, food for zoo animals, etc.), the same awardees were recommended year after year.
The board asked if I, as the procurement director at the time, had noticed this pattern. I explained that I had, but in my effort to give business to the “lowest and best” contractors, I was obliged to provide the best value for the dollar. These particular vendors had distinguished themselves.
